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We pack each Sierra order with special attention to detail.
Each piece of jewelry comes with a branded Sierra box – size M or XL, depending on the type of item. You will also find a care instruction card, a polishing cloth, and a pouch that is convenient for storing or transporting your jewelry.
We want the moment of receiving the jewelry to be as pleasant as wearing it.
Shipping Policy
Order Processing and Dispatch
We process orders on business days, Monday through Friday, excluding official holidays.
In-stock items are handed over to the delivery service within 1–3 business days after order confirmation and payment.
Made-to-order items require 5–7 business days for production and preparation for dispatch. After this, the order is handed over to the chosen delivery service.
Delivery time after dispatch depends on the country, destination city, and the chosen delivery service.
Free delivery within Ukraine applies to orders totaling 10,000 UAH or more.
Delivery within Ukraine
Delivery within Ukraine is carried out by Nova Poshta or Ukrposhta services:
— to a branch;
— to a parcel locker, if available;
— by courier to your address.
Delivery cost is calculated according to the rates of the chosen carrier and is displayed during checkout before payment.
International Delivery
International delivery is available to most countries worldwide via the following services:
— Ukrposhta;
— Nova Poshta;
— Meest Express.
Available delivery methods, estimated delivery times, and exact cost of international delivery depend on the destination country and are displayed during checkout before payment.
Please note: International orders may be subject to customs duties, taxes, or additional fees in the recipient's country. Such payments are not included in the item or delivery cost and are paid by the recipient, if required by the laws of the destination country.
Jewelry care:
1) Remove jewelry before sleeping, exercising, and any contact with water.
2) Avoid contact with perfumes, cosmetics, creams, and cleaning products.
3) Store each piece of jewelry separately - in a soft case or a branded Sierra Space box.
4) Use a silver polishing cloth for cleaning.
5) Avoid friction with other metals and jewelry to keep the surface free of micro-scratches.
With love,
SIERRA SPACE
The TERRA necklace, made from natural terahertz mineral in a jewelry cut, is like a source of inner energy, amplified by the sparkle of moissanite.
925 sterling silver, own production, authentic Sierra brand design.
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BORN IN UKRAINE
SIERRA SPACE
FAQ
We care about every moment
Product
Yes, each Sierra Space piece is entirely handmade in our own workshop in Ukraine. We have our own jewelry production, where the finest craftsmen, craftswomen, and a certified gemologist work on our creations.
We pay special attention to every stage – from stone selection to final polishing. All details are crafted with precision and love, so you receive not just a piece of jewelry, but a work of art with authentic character and impeccable quality.
Yes, we only use the highest quality fittings — 925 sterling silver. All materials are hypoallergenic, premium, and durable, carefully selected by our craftsmen. This guarantees comfort, safety, and high quality for every piece of jewelry from Sierra Space.
Sierra Sizing Strip
Print the Sierra sizing strip, cut it out, and wrap it around the finger where you plan to wear the ring. The line on the strip will show your size.
Important: Wrap the strip snugly but without squeezing. Also, consider your knuckle — the ring must be able to pass over it. If your knuckle is larger than the base of your finger where the ring will sit, measure your knuckle.
Order and Delivery
Shipping Policy
Order Processing and Dispatch
We process orders on business days, Monday through Friday, excluding official holidays.
In-stock items are handed over to the delivery service within 1–3 business days after order confirmation and payment.
Made-to-order items require 5–7 business days for production and preparation for dispatch. After this, the order is handed over to the chosen delivery service.
Delivery time after dispatch depends on the country, destination city, and the chosen delivery service.
Free delivery within Ukraine applies to orders totaling 10,000 UAH or more.
Delivery within Ukraine
Delivery within Ukraine is carried out by Nova Poshta or Ukrposhta services:
— to a branch;
— to a parcel locker, if available;
— by courier to your address.
The delivery cost is calculated according to the rates of the chosen carrier and is displayed during checkout before payment.
International Shipping
International shipping is available to most countries worldwide via the following services:
— Ukrposhta;
— Nova Poshta;
— Meest Express.
Available shipping methods, estimated delivery times, and the exact cost of international shipping depend on the destination country and are displayed during checkout before payment.
Please note: international orders may be subject to customs duties, taxes, or additional fees in the recipient's country. Such payments are not included in the item or shipping cost and are paid by the recipient if required by the laws of the destination country.
Returns & Exchanges
According to the law of Ukraine, jewelry is not subject to return and exchange.
However, we do exchange goods because we highly value your positive experience with us.
Exchange is possible only if the product's marketable appearance and packaging are preserved.
We value your trust and are always ready to find individual solutions — if an unusual situation arises, please contact us 💫
Гарантія та сервіс
Premium quality materials
Sterling silver 925, natural pearls, gemstones.
Handmade in every piece of jewelry
Authentic jewelry designs developed by the SIERRA team and registered in Ukraine.
Quality assurance
We care about more than just the first impression.
Over 1000+ satisfied clients
Testimonials that speak for themselves.