MOON Mug

Yes, each Sierra Space piece is entirely handmade in our own workshop in Ukraine. We have our own jewelry production, where the finest craftsmen, craftswomen, and a certified gemologist work on our creations.

We pay special attention to every stage – from stone selection to final polishing. All details are crafted with precision and love, so you receive not just a piece of jewelry, but a work of art with authentic character and impeccable quality.

Yes, we only use the highest quality fittings — 925 sterling silver. All materials are hypoallergenic, premium, and durable, carefully selected by our craftsmen. This guarantees comfort, safety, and high quality for every piece of jewelry from Sierra Space.

Sierra Sizing Strip

Print the Sierra sizing strip, cut it out, and wrap it around the finger where you plan to wear the ring. The line on the strip will show your size.

Important: Wrap the strip snugly but without squeezing. Also, consider your knuckle — the ring must be able to pass over it. If your knuckle is larger than the base of your finger where the ring will sit, measure your knuckle.

We pack every Sierra order with special attention to detail.

Each piece of jewelry includes a signature Sierra box – size M or XL, depending on the type of item. You will also find a care instruction card, a polishing cloth, and a pouch that is convenient for storing or transporting your jewelry.

We want the moment of receiving the jewelry to be as pleasant as wearing it.

Usually, shipping takes 1–3 business days after order confirmation.

If the jewelry is sold out at the time of order, our jeweler will create the piece for you within 5–7 business days.

Yes, of course! We can print your photo in our workshop and add it to your order.

🔹 If it's a gift – we can also write a wish or an important date on the back of the photo.
🔹 If it's a piece for yourself – it's a wonderful way to keep a cherished memory close to a meaningful accessory.

This creates a special emotion and "wow-effect," as every detail is designed just for you.

Simply specify in the order comments which photo or text you'd like to add, or write to us on Instagram – and we'll take care of everything with love 💫

Shipping Policy

Order Processing and Dispatch

We process orders on business days, Monday through Friday, excluding official holidays.

In-stock items are handed over to the delivery service within 1–3 business days after order confirmation and payment.

Made-to-order items require 5–7 business days for production and preparation for dispatch. After this, the order is handed over to the chosen delivery service.

Delivery time after dispatch depends on the country, destination city, and the chosen delivery service.

Free delivery within Ukraine applies to orders totaling 10,000 UAH or more.

Delivery within Ukraine

Delivery within Ukraine is carried out by Nova Poshta or Ukrposhta services:
— to a branch;
— to a parcel locker, if available;
— by courier to your address.

The delivery cost is calculated according to the rates of the chosen carrier and is displayed during checkout before payment.

International Shipping

International shipping is available to most countries worldwide via the following services:

— Ukrposhta;
— Nova Poshta;
— Meest Express.

Available shipping methods, estimated delivery times, and the exact cost of international shipping depend on the destination country and are displayed during checkout before payment.

Please note: international orders may be subject to customs duties, taxes, or additional fees in the recipient's country. Such payments are not included in the item or shipping cost and are paid by the recipient if required by the laws of the destination country.

According to the law of Ukraine, jewelry is not subject to return and exchange.

However, we do exchange goods because we highly value your positive experience with us.

Exchange is possible only if the product's marketable appearance and packaging are preserved.

We value your trust and are always ready to find individual solutions — if an unusual situation arises, please contact us 💫